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Usage
Q:
How do I use the LaserComb?
A:
The LaserComb has been designed with both
comfort and convenience in mind. To turn
on the LaserComb press the “power” button
and then the “laser” button on the front
of the unit.
Next, place the LaserComb flat on your
head using the two rows of teeth. Rather
than constantly moving the LaserComb through
your hair (as you would with a regular
brush or comb), you will use what we like
to call the “glide” method by placing
the LaserComb on a specific spot on your
head and gently gliding it back a ½ inch
each time the audible four-second beep
occurs.
Move from the front of your hairline to
the back of your head, then repeat the
process moving in the opposite direction.
The “glide” method is the best way to
ensure that the LaserComb will be as effective
as possible for you.
In
addition to being very easy to operate,
the LaserComb is also a relaxing and enjoyable
product to use. There are no sprays, topical
ointments, or powders to worry about,
and it can be used in the comfort of your
own home at your own convenience.
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Q:
How often do I need to use the LaserComb?
A:
We recommend that the LaserComb be
used 3 times per week, 10-15 minutes per
treatment for optimal results.
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Q:
Can I use the LaserComb more than three
times a week to see faster results?
A:
We have found that three times a week
seems to be the optimal amount of usage.
Using the LaserComb more than three times
a week has not been shown to accelerate
the benefits.
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Q:
How long will I need to continue treatment
with the LaserComb?
A:
Hair care treatment, as with the treatment
of any condition, is an ongoing process.
For this reason, it is imperative that,
to keep seeing positive benefits from
the LaserComb, you use it as indicated
on a consistent basis. You can miss a
day here and there and be alright, but
all in all, if you do not use the product
as recommended, there is a strong possibility
that you will not see desirable results
or you will regress to where you were
prior to using the LaserComb.
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Q:
When can I expect to start seeing results
from the LaserComb?
A:
User experience will vary. In general,
there are three categories of user experience:
45% of users will see positive results
after 8 weeks of treatment. Another 45%
will see benefits from weeks 10-16. The
last 10% of users will begin to see subtle
improvements (if any) after 16 weeks.
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Q:
Does it work on the entire head or only
on the back?
A:
The LaserComb may improve the appearance
of the entire head: back, front, top and
sides.
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Q:
Can I use the LaserComb in conjunction
with other treatments?
A:
The LaserComb works well as both a stand
alone treatment and in conjunction with
other treatments.
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Q:
I am just starting to notice my hair beginning
to thin, is it too soon to start using
the LaserComb?
A:
It is actually never too soon to start.
The better the initial condition of your
hair, the better your results with the
LaserComb can be. Keep in mind, that the
purpose of the LaserComb is to enhance
the condition of your hair (make it appear
healthier fuller and thicker), as opposed
to aiding in the progression of problem
hair. Like brushing your teeth to maintain
healthy teeth and gums so should the LaserComb
treatment be incorporated into your daily
preventative maintenance routine.
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Q:
Does the HairMax LaserComb work for everyone?
A:
Just as fresh air and exercise is "good"
for improving the body's appearance, laser
light energy is "good" for improving the
hair. Both men & women can benefit
from the laser light energy provided by
the HairMax LaserComb.
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Q:
Can people of all ages benefit from using
the LaserComb?
A:
Studies have shown that low level laser
therapy (LLLT) is effective in people
ages 18 and older. For people under the
age of 18, we recommend you consult your
physician prior to using the LaserComb.
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Q:
Does the LaserComb work for women?
A:
40% of our users are indeed female,
and yes, the LaserComb has delivered great
results for many women.
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Q:
Can I use the LaserComb if I have already
had transplant surgery?
A:
This practice is encouraged by an increasing
amount of hair transplant surgeons worldwide.
The LaserComb has been shown to increase
the recovery time in hair transplant patients,
and also to increase the look of the transplanted
hairs in a positive manner (making them
appear thicker, fuller, and healthier).
The teeth of the LaserComb are even removable
making immediate use after surgery possible.
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Q:
Does your hair need to be clean to use
the LaserComb?
A:
We do recommend that you use the LaserComb
on a clean scalp so that the laser can
effectively improve the appearance of
your hair without being hindered by oils,
dandruff, etc. The reason for this is
to prevent product buildup from blocking
the laser light. However, you can also
address this by cleaning your LaserComb
with a damp cloth before and after each
use.
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Q:
How often do you need to wash your hair
when you use the LaserComb?
A:
We recommend that you wash your hair
at least three times a week. This way
the LaserComb can work effectively without
the possible blockage which comes with
having excessive oil buildup on the scalp
or excessive dandruff. However, this is
not imperative for the LaserComb to be
effective, you can also address this by
cleaning your LaserComb with a damp cloth
before and after each use.
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Q:
Which shampoos are best to use when using
the LaserComb?
A:
We strongly recommend the use of sulfate
free shampoo products as they are gentler
on the scalp, and help make scalp conditions
more conducive to the use of the LaserComb.
We offer our own line of sulfate free
shampoo and regrowth serum. For more info
on this, please visit the "Megathik
Regrowth System" page.
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Warranty/Order/Shipping
Q:
What do I do if my LaserComb has stopped
functioning properly?
A: Megathik offers a full 1 year
warranty against factory defects and workmanship
errors. If your unit has stopped functioning
within this time period, feel free to
contact our office so that we can personally
assist you with your warranty return.
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Q:
What if my unit has stopped working and
I am out of the specified warranty time?
A: In the rare event that your
unit stops working after your 1 year warranty
period has expired, contact our office
immediately to arrange for a return. Upon
inspection of the unit we can quote you
the price to repair and/or replace it.
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Q: How do you ship?
A: We ship Express post for air,
for domestic orders and UPS Worldwide
Express for international orders. Orders
are generally processed within 1-2 business
days of receipt. Typically, UPS Worldwide
Express takes 7-10 days for delivery.
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Q:
How long does the LaserComb take to ship?
A: When you place your order, it
goes directly to our shipping department
for processing and shipment. At most,
we will ship out a unit in 1-2 business
days.
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Q:
How much does shipping cost?
A: $9.95 will be added to your
order for shipping within the North America,
$19.95 if outside of North America..
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Q: Will my order process faster if
I call the office directly or if I order
through the shopping cart?
A: We here at Megathik Incorporatedl
have made it so that both methods of ordering
are equally as effective and efficient
for the customer. Regardless of which
option you choose to pursue to place your
order, your order will almost always ship
within 2-3 business days.
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Q: I ordered my LaserComb several days
ago and have not received it yet?
A: We are very sorry for the inconvenience.
Please call or e-mail us, and provide
us with your name and/or order number
and we will be happy to track your shipment
for you.
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Price
Q:
How much does the LaserComb cost?
A: The price of the Laser Comb
can vary from $620 - $545 depending on
the distributor, at Megathik.com a brand
new LaserComb costs $540 US dollars, this
price is below wholesale.
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Payment
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Q:
I do not have a credit card, what payment
options are available to me?
A:
You have several options. You may mail
us a check for your LaserComb please include
the cost of the LaserComb plus the appropriate
shipping charge.. Upon receipt, once your check
has cleared, we will ship your LaserComb
to you. Or you may mail us a money order
or arrange for a bank transfer. Please
contact us
to arrange for these alternate methods
of payment.
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General
Q:
How many beams are inside of the LaserComb?
A:
The LaserComb is unique in that it
uses a patented design which splits one
high powered coherent focused laser beam
into a total of nine beams which bathe
your scalp.
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Q:
Is it Safe?
A:
The HairMax Laser Comb complies with
the International laser product safety
standards.
The
type of Laser Photo Therapy provided by
the HairMax Laser Comb has been used internationally
in salons and hair clinics for many years
to address a broad range of hair case
applications. The HairMax LaserComb provides
a power level of light energy that is
safe, harmless and effective.
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Q:
What about visual safety?
A:
The HairMax LaserCombhas been specially
designed using low power requirements
for maximum attention to visual safety.
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Q:
Can the LaserComb affect my hair in a
negative way?
A:
The LaserComb is made to promote a
healthier environment for your hair, and
in so doing, has no negative effects on
your hair.
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Q:
Will I know if the LaserComb is going
to work for me within the 12-20 week trial
period?
A:
You should have a pretty accurate
assessment of the benefits you will receive
from treatment with the Laser Comb within
5 months. Keep in mind, though, that some
people take longer to respond to some
treatments than others (some may not respond
at all) as everyone’s individual conditions
differ.
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Q:
Has the LaserComb really worked for a
lot of people, and if so is there any
proof?
A:
Actually, you may be surprised to
hear that we have a 93% user satisfaction
rate. This number is supported by the
fact that even with the generous 20 week
maximum return policy we still only see
roughly 7% of our units returned.
Aside
from this exciting figure, you are welcomed
to look at the before and after photos
published on our website.
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Q:
How long has the LaserComb been on the
market?
A:
The LaserComb has been on the market
since December 2000. Since this time,
we have been extremely encouraged and
excited by the large amount of positive
press it has received.
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